Terms of Service

By creating an account or using the NextTouch platform, mobile app, or website (collectively, the "Service"), you agree to these Terms of Service. If you do not agree, please do not use the Service. These Terms apply to all users, including coaches, players (and their parents/guardians), and club administrators.

NextTouch is a coaching platform that lets soccer clubs manage rosters and teams, coaches assign training plans and review player video submissions, and players submit videos and receive feedback. The Service includes team messaging, private coach feedback, and subscription billing for clubs.

You must be at least 13 years old to create and log into your own account. If you are under 13, a parent or legal guardian must create and manage an account on your behalf (a "parent-managed account") — you will not have separate login credentials of your own. You must provide accurate age and account-role information. We may restrict, suspend, or terminate an account if the information supplied during registration is inaccurate or the account was created through the wrong signup process. You are responsible for keeping your login credentials confidential and for all activity under your account.

Clubs and teams on NextTouch are private and invite-only. Joining a specific team requires an invite code from that team's coach; becoming a club co-administrator requires an invite code from an existing admin; joining a club as a coach requires an invite code from that club's administrator. Only use an invite code given to you directly by someone affiliated with that club or team. Clubs agree to give team invite codes only to the families of players on their own roster — for a player under 13, only to that player's parent or legal guardian — and not to share them publicly.

You agree not to:

• Upload content that is illegal, abusive, harassing, hateful, or sexually explicit, or that otherwise violates the rights of others
• Upload a video of another person without appropriate consent (or, if that person is a minor, without their parent or guardian's consent)
• Use the Service to bully, harass, or harm any other user
• Access another person's account, or share your own account credentials with someone else
• Attempt to reverse-engineer, scrape, or disrupt the Service, or bypass any access controls
• Use the Service for any purpose unrelated to athletic coaching and development

You retain ownership of any video, message, or other content you submit. By submitting content, you grant NextTouch a limited, non-exclusive license to store, process, and display it solely to operate the Service — for example, so your coach can view your submission, or a teammate can see a video you've marked "Visible to team." You are solely responsible for the content you upload and for having the right to upload it.

Video submissions are limited to 30 seconds. You may mark a submission "Coach only" (visible only to your coach and club admins) or "Visible to team" (also visible to your teammates). Videos are not publicly listed or available through a permanent, unrestricted playback link, regardless of this setting — access requires a short-lived authorization token issued only after we verify the requesting user's permission. Club admins and coaches may view submissions as needed to run the club.

A coach may separately mark one submission per lesson as an "Example" for the team to see. A submission set to "Coach only" cannot be marked as an Example — it must first be changed to "Visible to team" by the player or parent. This is enforced by the system, not just a guideline.

A club may choose to share the lessons its coaches post — the title, description, and point value only, never a coach's name, club name, or any athlete video — with other coaches on NextTouch through a feature called Community Drills, so other coaches can view and copy that content into their own team's training plans. This is a club-level setting controlled by that club's administrator, defaults to on for new clubs, and can be turned on or off at any time in club settings. Coaches should assume any lesson they post may be shared this way unless their club has turned this setting off. This content remains subject to the ownership and license terms above — sharing it does not transfer ownership, but a lesson copied by another club becomes an independent copy on that club's own account, unaffected by later changes to or deletion of the original.

Coaches and club admins may use "Build with AI" to draft training weeks. Drafts are produced by a third-party AI model (Claude, by Anthropic), only after the coach agrees to the in-app AI disclosure, and are suggestions only. AI can make mistakes: the coach is responsible for reviewing every drill — including that it is safe and suitable for their players' age and ability — and for editing or removing anything that isn't, before scheduling it.Nothing drafted is shown to players until the coach schedules it. A coach must not enter player names or other personal information about players into the AI builder. Scheduled AI-drafted lessons are treated like any other lesson the coach posts under the sections above. "Athletic Activity; Assumption of Risk" below applies to AI-drafted drills in the same way as every other drill.

Some drills include a demonstration video from YouTube, shown through YouTube API Services. By watching these videos in NextTouch, you agree to be bound by the YouTube Terms of Service, and YouTube's handling of information is governed by the Google Privacy Policy (see our Privacy Policy). These videos are made and owned by third parties; NextTouch does not control their content, and a video may be changed or removed by its owner at any time. A coach who adds a YouTube link to a lesson is responsible for checking that the video is safe and suitable for their players before scheduling it. If you see a demo video that seems inappropriate, contact us at admin@nexttouchsports.com and we will review and replace it.

A coach may leave written feedback on a specific submission. This feedback is private — visible only to that player (or their parent, for a parent-managed account) and the coaches/admins of that team, never to teammates.

The Service includes team-wide chat channels. Messages are visible to your team and to your club's admins. NextTouch does not provide private, one-to-one direct messaging between individual users. Please treat other users respectfully.

You may report a video or a chat message you believe violates these Terms (press and hold a message to report it). Reports are reviewed by our team within 24 hours, and reported content is preserved for that review even if later deleted or if the reported account is removed. You may block another user at any time; a blocked user's videos and messages will no longer appear to you. We reserve the right to remove content, or to suspend a specific user's account (app-wide, not just from one club) or a club's subscription and access, for violating these Terms or engaging in abusive behavior, with or without a report having been filed. Account suspension is indefinite and lifted only by us or, for a club member, that club's administrator.

Clubs subscribe to NextTouch on a monthly plan: per player on our website, or a fixed-size plan (Starter, Pro, Club, or Elite) in the app. Payment is processed by Stripe on our website; by subscribing, you also agree to Stripe's terms of service. Subscriptions renew automatically each month unless cancelled before the renewal date. Billing and subscription management happen exclusively on our website, not inside the mobile app.

You may cancel at any time from the club admin dashboard on the website. Cancelling schedules the subscription to end at the close of the period you've already paid for — you keep full access until then and are not charged again afterward. Refund requests are handled case-by-case; contact us within 7 days of a charge if you believe a refund is warranted.

If a payment fails or a subscription is cancelled, the club is suspended: members lose access, and the club has 60 days to reactivate. Independently of that window, our standard six-month video-retention limit keeps running the whole time — a video that reaches six months old during a club's suspension is deleted on its normal schedule, not preserved for the full 60 days. If the club is not reactivated within the 60-day window, or is deleted directly by its own admin, the club's admin accounts and their data are deleted, the club's remaining videos are deleted from Cloudflare Stream, and the club's roster is removed. Coaches' and players' own personal accounts are not deleted and keep their own login, but their training history, chat messages, and coach feedback tied to that club become inaccessible once the club is gone. A failed payment triggers suspension as soon as Stripe reports the subscription as no longer active — there is no additional grace period beyond what Stripe's own retry schedule provides before that happens.

You may delete your account at any time directly in the app, from your Profile tab under "Danger Zone," or by contacting us. This promptly removes, from our active production systems, your login, profile, video submissions (including the video files from Cloudflare), and team chat messages — you would need to sign up again from scratch to use the Service afterward. Reports you filed or that were filed about you, and block records, are retained even after account deletion, as a moderation and safety record. Our database provider does not currently include separately-retained backups on our plan, so deleted data is not expected to persist beyond what's described above.

We reserve the right to suspend or terminate your account, or a club's subscription and access, for violating these Terms, engaging in abusive behavior, or failing to pay applicable fees.

NextTouch is a coaching and training-video platform. Nothing on the Service constitutes medical, athletic-training, or health advice, and NextTouch does not supervise, and is not present for, any in-person training session. Soccer and other physical training activities carry inherent risks of injury. Clubs, coaches, and parents or guardians are solely responsible for determining what training activities are appropriate for a given player, for on-site supervision, and for any decisions about a player's fitness to participate, including seeking appropriate medical guidance. To the maximum extent permitted by law, NextTouch is not responsible for any injury, illness, or other harm arising from participation in training activities assigned, recorded, or reviewed through the Service.

The Service is provided "as is" without warranties of any kind. We do not guarantee the Service will be uninterrupted or error-free, or that data will never be lost. NextTouch is a software tool — we are not responsible for the coaching advice, instruction, or judgment of any coach or club using the Service.

To the maximum extent permitted by law, NextTouch is not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability to you for any claim will not exceed the amount you (or your club) paid us in the 12 months before the claim arose.

You agree to defend, indemnify, and hold harmless Zarembka Software Engineering LLC and its owners, employees, and contractors from and against any third-party claims, and the resulting damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees), arising out of or related to content you submit, your violation of these Terms, or your violation of any law or of anyone else's rights. For a parent-managed account, this responsibility belongs to the parent or legal guardian who manages it, not the child. Clubs have additional responsibilities for their admins, coaches, and staff under the Club Subscription Agreement. This section doesn't apply to the extent a claim is caused by NextTouch's own breach of these Terms, gross negligence, or willful misconduct.

We may update these Terms from time to time. We will notify you of material changes via email or in-app notice. Continuing to use the Service after a change takes effect means you accept the updated Terms.

These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-laws principles.

For questions about these Terms, contact us at:

admin@nexttouchsports.com